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Issues arise in almost every project.
But knowing there’s an issue is one thing;
figuring out its cause and how to solve the problem is another.
Root Cause Analysis (RCA) is a set of problem-solving techniques and tools that offers teams an opportunity to identify the root causes of problems they are facing. RCA involves more than just identifying the root cause of a problem, it helps teams identify contributing factors, prepare corrective actions, and improve business processes through continuous improvement.
4
HOURS OF TRAINING
to under the process of Root Cause Analyst, the model and the methodologies!
Steps in identifying the root cause of a problem:
UNCOVER
What happened?
Problem and Impact
1
BEGIN WITH
Team Rules
and Principles
ANALYSE
Why did it happen?
Cause & Effect
2
SOLUTION
What are the solution?
Brainstorm & Proritise
3
FIX
Who does what,
By when.
4
END WITH
Communication
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